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filmguy
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 Crime & Scams in Cuba...
« Thread Started on May 30, 2005, 2:22pm »

Although things are (unfortunately) rapidly changing for the worse, Cuba is still one of the safest Latin countries on the planet for tourists, and one of the safest holiday destinations in the Caribbean, especially compared to other tourist places like Jamaica, Trinidad and Tobago.

Violent crime against foreigners is almost unheard of (although this is changing), and the so-called “scams” in Cuba are invariably bush league when compared to other destinations in the developing world. (You’re usually looking at losing a few bucks and a bit of pride, that’s all. No big deal.)

That said, don't make the mistake of blindly jumping on the "Cuba Is So Safe" bandwagon to the point where you're being stupid. Sadly, it's NOT as safe as it used to be, even compared to a few years ago.

In other words: Never walk around at night by yourself, especially away from the tourist areas that enjoy a heavy police presence. Don't get involved with drugs and other stupid situations. Use common sense and street smarts to stay safe, it's NOT difficult.

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Please don’t take this thread as a slam against Cuba. IT'S NOT!! I’m simply pointing out a few issues that all tourists should be aware of, and a few crimes/scams that with a little common sense become ALMOST complete non-issues for a prepared, smart traveler.

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1.) Violent Crime: Still (almost) unheard of - against tourists who demonstrate common sense and street smarts, that is. (Cuban on Cuban is, sadly, a completely different story.)

Like the Royal Canadian Mounted Police of olden times, the Cuban Police always “get their man.” I doubt there’s any place that can boast the almost 100% success rate for solving violent crime that the Cuban police do. Justice is swift and brutal. Result: Your chances of being shot, knifed, raped, car jacked, etc. are minuscule.

(That said, I’ve had one very good friend and one mutual acquaintance - both foreigners - murdered in Cuba. They were both being very, very stupid, and put themselves into situations that anyone with the slightest bit of common sense would never consider. Their murders are a complete non-issue to the normal, smart traveler.)

2.) Snatch & Grab: Unfortunately this is becoming quite common in tourist areas, especially in bigger cities. Never stroll around with your purse/knapsack casually slung over your shoulder. Never carry a camera in your hand without strapping it to your wrist. Many times the Snatch & Grab thieves work in pairs, with one riding a bicycle, thus offering both thieves a quick getaway.

3.) Pickpockets: This is unfortunately now rampant in some areas. If you’re being jostled in a crowd situation in Havana or Santiago you will suffer pickpocket attempts. It’s inevitable.

I don’t have much sympathy for the victims though, because pickpocketing is one of the very few crimes that is 100% preventable. A pickpocket can’t magically teleport something from you. A pickpocket has to physically get their hands on your belongings. Inside pockets, properly secured, and measures like money belts, etc. make pickpocketing almost impossible. Be prepared, and this very common crime becomes a non-issue.

4.) Other Thievery: Never leave your belongings unsecured. Sitting a purse down on a bench and looking away for a moment is asking for trouble. Minor crimes of opportunity are very common, so don’t give anyone the chance.

Most unique bit of thievery I witnessed: A purse stolen because it was left too close to a window – the thieves reached in through the security bars with a long stick, and silently spirited it away.

5.) Money Exchange: Take a calculator with you so you know the exact amount of Convertible Pesos coming to you. If you don’t have a calculator, do NOT accept any transaction that doesn’t come with a printed receipt. No printed receipt invariably means that you’re being short-changed. Ripping off tourists during money exchange transactions has become a very common occurrence.

There are no service charges to exchange money at a bank, so don’t listen to that crooked teller – demand honest service.

Lots of Cubans working money exchange scams, including the flight check-in personnel at the airport. It goes without saying that any traveler is an idiot to exchange money anywhere except at a proper institution, or between trusted friends. (And as noted above, even at the bank you have to be frigging careful.)

6.) Counterfeit Money: Counterfeit Convertible Pesos are quite common now, and not just in Havana. To familiarize yourself with how the money looks, and the security features, have a look here...

http://www.bc.gov.cu/English/convertible_bills.asp

7.) Credit Cards: Never let your credit card out of sight, and always keep your carbon copies. Twice I’ve had monster cash advances taken out on my credit card, and processed through Spain. I discovered it when I tried to book a flight, and my credit card was maxed.

8.) Restaurants and Bars: Never run a bar tab – always pay as you go. Keep a menu so you can compare the final bill against the real prices. In some places like Barrio Chino (Chinatown) in Havana it’s a given that your bill will always be padded.

9.) Fake Menus: The Bar Nepuno in Havana is a typical Cuban bar of very questionable repute, just down the street from my casa. A beer or a mojito is $1.

I can’t count the number of times as I’ve walked home that I’ve saved distraught tourists from that little hellhole because they’ve allowed themselves to be talked into buying their new “fren” a drink, and after a couple of rounds discover their bar tab is $75. When they express outrage/dismay, a “menu” is quickly produced by the bartender, showing a mojito going for $7.50. Always ask the price, before you buy…

By the way, I reached behind the bar once and stole the fake menu. It’s now framed, on a wall in my casa. It’s a source of great hilarity for Cuban friends. ;D

10.) Taxis: If you’re not running the meter, always confirm the full price before you start the trip. The metered rate is the same as anywhere else – simply what the meter says, and no more. Some taxi drivers will try and convince you the tariff rate, kilometre rate and the taxi rate has to be added together. Pretty funny, actually.

11.) Customs Duty Coming Into Cuba: If you have too much luggage, or you’re carrying something suspect (ALL luggage is X-Rayed upon arrival in Cuba) you’ll be red-flagged and hauled into Secondary Inspection.

Cuban Customs Regulations are quite simple and straightforward. If you’re trying to bring in something out of the ordinary (especially electronics) familiarize yourself with the regulations and refuse to pay any duty that is not correct. Waving a copy of the Regulations and not speaking Spanish is actually an advantage in these situations. (I derive perverse pleasure from hassling crooked Customs Agents. ;D)

http://www.aduana.islagrande.cu/pasajero3.htm

12.) Overweight Baggage Charges Exiting Cuba: When you’re leaving home always check the exact weight of your checked luggage at the airport. When the Cuban check-in agent tries to tell you you’re overweight on your return leg, don’t put up with that crap. Canadians in particular are singled out for this scam because they’re too polite, complacent and easily bullied. Believe me, the Cuban check-in agents would never try to pull this stunt on a plane full of Italians!!!

(I’ve seen weights taped to the back side of the scales at Varadero, and when I made a big scene they all expressed horror at the deception, claiming the “other shift did it.” Very, very funny. ;D)

13.) Cigars: The cigars you bought from your best friend bartender/guide/cleaning lady/taxi driver who has a father/brother/uncle working at the cigar factory are counterfeit. They were not taken from the factory, they are counterfeit. No matter how well you know your fren, they are counterfeit.

- I’m not saying they’re bad cigars.
- I’m not saying they weren’t a great deal.
- I’m not saying you won’t enjoy a good smoke.

I’m simply saying they’re 100% fake. Accept this, get over it, and enjoy them! ;D

14.) Rum: Fake rum is available everywhere where there’s tourists. Your new “frens” will always have a “special” deal where they can get Havana Club 7 year at a much better price than the store. Obviously, it’s all fake.

Unlike fake cigars though, fake rum can be dangerous. Quality varies from quite good, to gut-rot that’ll just about kill you. Always buy your booze from a government vendor.

Another place where rum is scammed a lot is in clubs. It’ll be real rum – just not the stuff you ordered. In other words, the $25 bottle of Havana 7 year will be cut with cheap 3 year. The only way to be sure you’re receiving what you ordered is to insist that the seal is unbroken.

I ordered a bottle recently at the National Cabaret, and the seal was broken. I sent it back, and the new one arrived the same way. The Manager got quite irate with me, but to no avail. Finally, after a 10 minute wait, a sealed bottle arrived. One of the waiters was an acquaintance, and later that night admitted the Manager had to send a runner out to the store to buy a real bottle!

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There’s lots of other things I could mention, but really, they’re not important.

It all boils down to one simple thing... Cuba is NOT a difficult destination (as a matter of fact, it's incredibly easy to travel there) but always USE COMMON SENSE AND STREET SMARTS!!!

Cheers,
Terry
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rainbow
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 Re: Scams in Cuba...
« Reply #1 on May 30, 2005, 4:29pm »

Ahhhh Terry... the powdered milk scam is still my favorite and I am always suprized at the number of people are taken in by that skinny (actually scrawny) woman on Neptuno by Parque Central. She should get an Acadamy Award for her performance. ;D ;D Actually it is worth the $6.00 just to see the act ;)
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 Re: Scams in Cuba...
« Reply #2 on May 30, 2005, 4:57pm »

I have actually seen people with tears in their eyes, crying with her as she works them. It really is a sight to behold.
The newest line is that the person that comes up to you is a University student in his last year and he needs just one more hour of internet time to finish his research for his final paper (Which coincidentally is due tomorrow. The fate of his degree is in your hands. ) "PLEASE my fren, only three dollars to save four years of my work!!!!" They pull this always in sight of the University and keep pointing to it to punctuate their "desperation". I usually ask them if their Professor is Fenando Sanches and they immediately say "Yes, Yes". There is no Senor Sanches teaching at the University because I pulled the name out of my hat.
When I let them in on it, they just look sheepish and walk away looking for the next "mark".
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 Re: Scams in Cuba...
« Reply #3 on May 30, 2005, 5:02pm »

:) Fabulous post Terry. You're hired...Yep I saw that lady on the Prado and she tried, but I resisted and shook my head, no no....she tried to follow me across the street but I got away.

However I got scammed (just ask Pman) buy some musicians on the Malecon. Lady...can you give us $10 to fix my 'frens' guitar...yep I did..Yep I am gullible...and have a big S on my forehead...but I think I learned my lesson. uh huh...he says. LOL. But I must admit they played some great songs for l'il old me...oh there is more to the story..someone tried to grab my backpack, but I held on tight....hmmm Okay I will take a guide next time.. you or Rainbow.
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rainbow
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 Re: Scams in Cuba...
« Reply #4 on May 30, 2005, 5:36pm »

Here is a whole thread from Thorntree. The Part with the old woman is near the end and it is funny when people suddenly realize that they were scammed MONTHS afterwards because they remember just how skinny the woman is. ;D ;D
http://thorntree.lonelyplanet.com/messag....rentid=0&from=1
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 Re: Scams in Cuba...
« Reply #5 on May 30, 2005, 6:35pm »

:)Thank you Rainbow for that link. This is a great thread and one everyone should read before they go to Cuba. I was prepared for the money for baby milk scam by previous postings on this board. I would not want to estimate how many times we were approached with this one by men and women alike and indeed one woman was thin and haggard and looked like her baby years were far behind her. ::) She was not happy with our refusal but did not hound us. We arrived in Havana on a tour bus which I think makes your presence known to these individuals and marks you as a tourist.(good reason to arrange a private tour!)
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filmguy
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 Re: Scams in Cuba...
« Reply #6 on May 30, 2005, 7:09pm »

Can’t resist re-posting this from the Thorn Tree link that I put up in my original post for this thread… it’s a classic “milk for baby” tale…<br>
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I got the 'baby milk scam' in several Indian cities, but Calcutta seemed worse. When I was heading to the railway station after a week in that city, the taxi stopped at a traffic light and I could see the woman and baby making a beeline for me.

She was dressed in a nice sari and the baby looked quite plump and healthy, so I just ignored the tapping on the window and the plaintive crying and just stared straight ahead.

Next thing a mobile phone rings, and I'm waiting for the driver to answer it, but he ignores the ringing, and I don't travel with a mobile, so yes… you guessed it. I wound down the window a couple of inches and said, "Perhaps you should get that!"

Very sheepishly she answered her phone, still with the pudgy baby pressed up against the car’s window.

Perhaps she was saying "Honey, how many times have I asked you not to call me at work?"

-----------------------------------------------------------------------

This is not to make light of women/babies that are truly in need…<br>
Cheers,
Terry
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filmguy
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 Re: Scams in Cuba...
« Reply #7 on May 30, 2005, 7:27pm »

Steve: ;D ;D ;D

Hi Shirley,

There are not gangs or “mafia” as we know it in North America, but there’s certainly (somewhat) organized crime in the larger cities handling drugs and smuggling. It’s on a miniscule scale though, compared to any western society. It’s almost always high government officials that are involved.

Gangs are non-existent in Cuba because they’re clearly anti-revolutionary, and would be squashed immediately.

It took years for hip-hop or metal heads to be allowed to run around dressed in their respective fashions because it was viewed as being too close to “gang” oriented.

Cheers,
Terry
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ac
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 Re: Scams in Cuba...
« Reply #8 on May 30, 2005, 8:43pm »

Terry, Thanks for the advice on scams! To my knowledge I've never been scammed either at home or when we go 'foreign' ...Cuba included!

O.K. During the first few visits, I fell for "¡hoy es mi cumpleaños!, i.e. "today is my birthday"! Yes, I finally realized I had been had for a drink or two...no problem!

My husband also fell for the "Cohibas from my brother who works in the factory...$45 U.S." Yes, they were total fakes, however you have to ask, if our expecting to buy $350 worth of cigars for $45, was being 'scammed' by the Cubans or 'greed' on our part...rather suspect the latter!

Scams occur everywhere. Not only in developing countries (where I can understand why) but also right here at home. Anyone remember the "shaky lady"?
http://www.mun.ca/muse/archive/Volume52/Issue21/national/index.php?item=2

Unfortunately stories about the "shaky lady" and "scams in Cuba" have much in common. They usually pile the scams/scammers together with the genuinely needy, and in doing so, we all become a little more pessimistic when we hear yet another "hard luck story".

I will continue to bring gifts to Cuba. I will continue to give gifts/tips to resort staff. I will continue to believe that 90% of people everywhere are good. And, I will also continue to believe that the majority of Cubans are genuine, good people!
And if I get 'scammed' maybe I should look in the mirror!

Happy Cuba dreaming...AC :-*
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 Re: Scams in Cuba...
« Reply #9 on May 31, 2005, 7:42am »

Great post. I got caught in the money exchange scam this year, I'm still shaking my head over it. I really should have caught it. Oh well, my brother has a saying, "You have to pay to go to school." Hopefully, some people will remember this post and school won't be so costly. 8-)
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 Re: Scams in Cuba...
« Reply #10 on May 31, 2005, 12:47pm »

Terry: great thread

Steve: ;D ;D ;D


My mother and were scammed on out 2nd trip to Guardalavarca. This guy came on to the beach and gave us a sob story of how his girlfriend's birthday was the next day and he loved her but had nothing for her, could we "nice, thoughtful Canadians help"? Yep, you guessed it, hook line and sinker, and he ended up with a gold ring . . . it wasn't until several hours later that I realized what had happened, when he tried selling cigars to my husband and the wonderful woman who worked in the sports centre (Julie) came over and told us not to buy anything from him or give him anything as he was a hustler. Oh well, lesson learned. I never did have the heart to tell my mother, as she thought it was just a lovely thing that we did for the girlfriend :P

The ring was worthless to us, but it felt sh***y being used like that. We were naive, but we were trying to be nice and thoughtful - oh well - lesson learned. I am more aware of these things now, but still on the naive side as to how far people can, and will, lie to people's faces (and I am not just talking about Cuba, I agree with the others that Cuba is probably mild compared to other places.)

Just thought I'd share,
Sonja
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Barcelo Montelimar, Managua, Nicaragua, March 2008
Brisas Del Caribe, Varadero, Cuba, April 2006
Iberostar Varadero, Cuba, March 2005
Brisas Guardalavaca, Holguin, Cuba, April 2003
Brisas Guardalavaca, Holguin, Cuba, April 2000
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 Re: Scams in Cuba...
« Reply #11 on May 31, 2005, 10:29pm »

That's a pretty comprehensive list, FilmGuy,

and I have a question for you: How is the rum business going these days? Haven't heard it mentioned lately...

I used to know a group of guys and gals in Havana who earned their living selling fake Cuban rum to tourists, collecting empty Havana Club bottles, filling them with Cuban moonshine (which would not be certified by any Food and Drug Administration in the world ;) ), and gluing the top shut with a fake label.
Enterprising resort employees may also be selling "Ron Cubano for es-pe-ciale price for you, my frien' ;) "

As a little insider tip, the Havana amigos told me to check for fake rum by turning over the bottle for two minutes and see if it leaks.

Apologies if this scam is outdated, but I thought I might as well ask.

Brigit
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 Re: Scams in Cuba...
« Reply #12 on Jun 1, 2005, 3:25pm »

>:(APROPOS RUM!
We got back from a wonderful week at the Iberostar Varadero last week, filled with great memories.
My son wanted to relive some of them this weekend with a drink of old Cuban dark rum and a cigar. When he opened the bottle, the "rum" was white - upon a sip he realized that it was WATER, NOT RUM ! He was flabbergusted. How could this happen as he purchased the rum in the bigger of the two duty-free stores at the Varadero airport ? The brand is "Caney" and the bottle was sealed. The brand was recommended by the tour bus guide who took them to Havana. (I better check my Polish vodkay in case it is Polish water.)

I'd love to tip someone off, as this looks like a scam involving people employed where - the factory, the duty-free store?
Does anyone have any suggestions?
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filmguy
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 Re: Scams in Cuba...
« Reply #13 on Jun 1, 2005, 4:22pm »

Brigit,

Thanks for the reminder. The rum scam is so prevalent that I tried to add it to the Original Post – but the OP is too big to accept anymore additions, so I’ll add it here. Thanks again for the reminder.

Trudy,

That is VERY bad luck. I have never heard of that. Water in a rum bottle at the Duty Free? Unbelievable! (By the way, Caney is – in my opinion – a much better bang-for-the-buck than Havana Club. So sorry your son got nailed with a fake bottle.)

Cheers,
Terry

14.) Rum: Fake rum is available everywhere where there’s tourists. Your new “frens” will always have a “special” deal where they can get Havana Club 7 year at a much better price than the store. Obviously, it’s all fake.

Unlike fake cigars though, fake rum can be dangerous. Quality varies from quite good, to gut-rot that’ll just about kill you. Always buy your booze from a government vendor.

Another place where rum is scammed a lot is in clubs. It’ll be real rum – just not the stuff you ordered. In other words, the $25 bottle of Havana 7 year will be cut with cheap 3 year. The only way to be sure you’re receiving what you ordered is to insist that the seal is unbroken.

I ordered a bottle recently at the National Cabaret, and the seal was broken. I sent it back, and the new one arrived the same way. The Manager got quite irate with me, but to no avail. Finally, after a 10 minute wait, a sealed bottle arrived. One of the waiters was an acquaintance, and later that night admitted the Manager had to send a runner out to the store to buy a real bottle!
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 Re: Scams in Cuba...
« Reply #14 on Jun 1, 2005, 5:18pm »

Just to complete the circle:

In January, I was in Ciego de Avila at the house of a friend.
He suggested that we share some brandy, and was surprisingly successful in convincing me to agree. ;)

He opened the bottle, saluted the saints, and poured.

What we tasted was not brandy, but some vile dark liquid. Alain opened a second bottle: same result.

It turns out that he had traded some HC7 for this "brandy", and was scammed by the Canadian tourist with whom he had traded!

So the traffic on this street runs in both directions.

Irie
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 Re: Scams in Cuba...
« Reply #15 on Jun 2, 2005, 11:43pm »

Hi!
Yep, leaving holguin this year we were told our bags were over weight, though we had used up 2 litres of sunscreen and left most toiletries and some shoes behind in Cuba, I was about to put up a fuss but the guy said he'd do us a favour.
ecd
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 Re: Scams in Cuba...
« Reply #16 on Jun 5, 2005, 2:54pm »

A story..... my wife has a neighbor that collects empty bottles, including rum bottles, for resale. My wife (Cuban) wanting to help her out would give her our empties which, at times, amounted to quite a few bottles.

Just to give you an idea, one morning we found a flier attached to our front door inviting us to the next AA meeting offered through some church group.....lol

So, one time she comes back and has a few empties still with her. I ask her... why didn't the women take those ?..... I don't remember the reason but I speculated that she was reselling them to be refilled with counterefeit rum and resold.

This applies to not only the $$$ rum but bottles Cuban peso rum also.

So, about a week later and a new stash of empties... I rip the label on one of the bottles and bet my wife that the woman will take all the bottles except that one. Guess what...... jeje

Since then my wife does not give the woman rum bottles.
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